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我们在财务援助办公室有一个卓越的标准, set by providing accurate and timely information to our customers regarding their eligibility for federal, state and institutional financial aid 奖s that allow them to pursue and finance their educational goals.

行为准则

Anne Arundel 社区 College follows the Code of Conduct set forth by the National Association of Student Financial Aid Administrators NASFAA. The following Code of Conduct was last updated by NASFAA's board of directors in November 2020 and published January 2021. AACC的财务援助办公室遵循NASFAA的行为准则.

NASFAA的机构成员将确保:

1. No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.

  • Employees within the financial aid office will not 奖 aid to themselves or their immediate family members. 工作人员将把这项任务留给机构指定的人员, 为了避免出现利益冲突.
  • 如果提供了首选贷方列表, it will be compiled without prejudice and for the sole benefit of the students attending the institution. The information included about lenders and loan terms will be transparent, complete, and accurate. The complete process through which preferred lenders are selected will be fully and publicly disclosed. 借款人不会被自动分配给任何特定的贷款人.
  • 借款人对贷款机构的选择不会被拒绝, 阻碍, 或者被机构不必要地拖延, even if that lender is not included on the institution's preferred lender list.
  • 没有多少现金, 礼物, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).

2. 财政援助办公室提供的信息是准确的, 无偏见的, 并不反映出于实际或潜在的个人利益而产生的偏好.

3. Institutional financial aid offers and/or other institutionally provided materials shall include the following:

  • 估计个别出勤费用组成部分的细目, 包括哪些是直接(由机构计费)费用与. 间接(不由机构计费)费用.
  • Clear identification and proper grouping of each type of aid offered indicating whether the aid is a grant/scholarship, 贷款或工作计划.
  • 预计净价.
  • 标准术语和定义，使用NASFAA的术语表.
  • Renewal requirements for each aid type being offered as well as next steps and financial aid office contact information.

4. All required consumer information is displayed in a prominent location on the institutional web site(s) and in any printed materials, 容易识别和找到, 并标注为“消费者信息”."

5. Financial aid professionals will disclose to their institution any involvement, 兴趣, or potential conflict of interest with any entity with which the institution has a business relationship.

机构财务援助专业人员行为准则

NASFAA’s Statement of Ethical Principles provides that the primary goal of the institutional financial aid professional is to help students achieve their educational potential by providing appropriate financial support and resources. 作为NASFAA的成员, Anne Arundel 社区 College’s financial aid office adheres to this statement exemplify the highest level of ethical behavior and demonstrate the highest level of professionalism.

We, 财务援助专业人员, 声明我们对以下道德原则声明的承诺.

财政援助管理人员应:

为学生发声 

  • Remain aware of issues affecting students and continually advocate for their interests at the institutional, 州一级和联邦一级.
  • 支持联邦, 国家和机构努力鼓励学生, 早在小学的时候, 渴望并计划高中以后的教育. 

表现出最高水平的正直 

  • Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
  • 诚实、公正地对待他人, abiding by our commitments and always acting in a manner that merits the trust and confidence others have placed in us.
  • 保护学生个人财务记录的隐私.
  • 促进思想和意见的自由表达, 培养对行业内不同观点的尊重.

支持学生的学习和成功 

  • Commit to removing financial barriers for those who want to pursue postsecondary learning and support each student admitted to our institution.
  • 免费协助学生申请助学金.
  • Provide services and apply principles that do not discriminate on the basis of race, 性别, 种族, 性取向, 宗教, 残疾, 年龄或经济状况.
  • Understand the need for financial education and commit to educate students and families on how to responsibly manage expenses and debt.

遵守联邦和州法律 

  • 遵守所有适用的联邦法律法规, 国家和机构财政援助计划.
  • Actively participate in ongoing professional development and continuing education programs to ensure ample understanding of statutes, 管理财政援助计划的法规和最佳做法.
  • Encourage colleagues to participate in the financial aid professional associations available to them at the state, 区域, 或国家层面，并根据需要向其他援助专业人员提供援助.

争取透明度和清晰度  

  • Provide our students and parents with the information they need to make good decisions about attending and paying for college.
  • Educate students and families through quality information that is consumer-tested when possible. This includes (but is not limited to) transparency and full disclosure on 奖 notices.
  • Ensure equity by applying all need-analysis formulas consistently across the institution's full population of student financial aid applicants.
  • 通知机构, students and parents of any changes in financial aid programs that could affect their student aid eligibility.
  • Strive to ensure that cost of attendance components are developed using resources that represent realistic expenses.

保护申请人的隐私 

  • Ensure that student and parent private information provided to the financial aid office by financial aid applicants is protected in accordance with all state and federal statutes and regulations, 包括FERPA和高等教育法, 第483(a)(3)(E) (20 U.S.C. 1090).
  • Protect the information on the FAFSA from inappropriate use by ensuring that this information is only used for the application, 奖, 以及根据高等教育法第四章授予的援助的管理, 国家资助或者有条件的单位资助.

NASFAA董事会于2017年11月通过